Vigilfy Help Center - Support & Resources

Getting Started

• Setting up your account
• Adding guards and creating schedules
• Mobile app setup for guards
• Configuring notifications and alerts

Common Questions

How do I reset my password?

Click "Forgot Password" on the login page and follow the email instructions.

Can guards access the system on mobile?

Yes, Vigilfy has iOS and Android apps for guard check-ins, incident reporting, and schedule viewing.

How do I generate client reports?

Navigate to Reports in the admin dashboard, select your client, date range, and export format.

Contact Support

Email: [email protected]

Phone: 1-800-VIGILFY

Live Chat: Available Mon-Fri 9AM-6PM PST

Emergency Support: 24/7 for enterprise customers

Video Tutorials

Watch step-by-step guides for guard scheduling, dispatch management, incident reporting, and more.